A Web browser – type the IP address assigned to the printer in the address bar of the Web browser. If the ink cartridges, printhead, or printer is replaced under warranty, the support agent will request the print sample. Print a self-test report Press and hold the Power button. This step determines if the product hardware functions correctly. If you installed a Plug and Play driver or other driver, follow the instructions to align the printheads from the control panel.

Uploader: Tukus
Date Added: 16 June 2014
File Size: 36.63 Mb
Operating Systems: Windows NT/2000/XP/2003/2003/7/8/10 MacOS 10/X
Downloads: 79873
Price: Free* [*Free Regsitration Required]

HP Officejet Pro K5300 and K5400 Printer Series – Print a Diagnostic Page

Print a diagnostic page from Solution Center Load unused white paper if needed. Colored paper, or paper that has oofficejet been printed on, even on the other side, can cause alignment to fail.

Open a document and choose Fileand then Print. Clean the roller thoroughly all the way around. This page requires Javascript.

HP Officejet Pro K5300, K5400, and K8600 – Alignment Page Prints Before Every Print Job

Vertical streaks in copies can often be fixed by cleaning the scanner glass. Select Custom from the Size is drop-down list, or the Custom tab.


Javascript is disabled in this browser. Modify your browser’s settings to allow Javascript to execute.

After retrying alignment, jp another print job. Please try again shortly. To print more quickly, decrease the print quality. Cleaning the printheads takes a few minutes, and when it completes, a page prints.

Please verify your product is powered on and connected, then try again in a few minutes. If there are dark lines or white gaps where the arrows are pointing, the linefeed needs to be calibrated. Description of the Print Quality Diagnostic page Figure: You must exit the Properties dialog box to apply your changes.

Click the Color Options pop-up or tab if it appears. Service or replace your HP product if you completed all preceding steps. Press the Cancel button once, and then release both the Power and Cancel buttons. Javascript is disabled in this browser. Examine Test Pattern 1 If the lines in Test Pattern 1 are not straight and connected, follow these steps to align the printer.

HP Officejet Pro K and K Printer Series – Print a Self-Test Page | HP® Customer Support

Click Display Printer Toolbox. There is no reason to clean, align or calibrate, or to replace printheads or ink cartridges.

If there are still dark lines or white gaps in Test Pattern 3, the printer must be serviced. Never load mixed types of paper in the tray. If alignment continues to fail when the PQ Diagnostic page shows no streaks in the l5300/k5400 blocks in Test Pattern 2, then the printer must be serviced. The pri pick roller is a bit more difficult to reach; however, it is the most important part to clean.


Contact HP Customer Support | HP® Customer Support

To see if your product is still under warranty, go to the warranty check website http: Pull the printhead latch all the way forward, and then press down to ensure that the latch is properly engaged. Newly installed printheads must be aligned to the printer for best print quality.

Press the Cancel button two times. Lifting the printhead latch. The Virtual Agent is currently unavailable. The ink level information and the printhead health status is also shown. Asia Pacific and Oceania.